RSS | Software Submit | Contact Us

download25.com

Your free TOP 25 download source!

Quick Links

Featured Software

IconEasy Mail
print labels,envelopes,addresses,fax,Email,word processing
buy | download

IconDocument Organizer Deluxe
Document management software for personal or business use.
buy | download

IconFAQ Organizer Deluxe
FAQ management software for Windows.
buy | download

IconSELLIT Sales and Marketing
SELLIT Sales and Marketing Suite for Windows XP/2003/2000/NT/ME/9X
buy | download

IconPoolMagic CARE prof
Pool/spa owners evidence, evidence of all water tests, water treatment
buy | download

Web Help Desk Software for Windows 9.1.10

Web based help desk software. Cross platform customer service desk software.
Publisher: MacsDesign Studio LLC
Category: Business
Version: 9.1.10
License: shareware
Cost: 0$
Size: 79.00 MB
Updated: 14 Oct 2008
Screenshot: view screenshot
Bookmark: Click here
Review
The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Key Help Desk Software Features:

- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options

Help Desk Software Integration:

- Apple Remote Desktop
- LANrev Client Manager
- JAMF Casper Suite
- OS X "Screen Sharing" App
- LDAP (Lightweight Directory)
- Microsoft Active Directory

The Web Help Desk Software: All of the features, none of the hassles.

Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.

Changelog:
Version: 9.1.10(04 Nov 2008) - WebHelpDesk-9.1.10.exe
- Added: Introduced the Web Help Desk Lite Edition - Added: Trial mode now supports real-time toggling between "Lite" and "Pro" editions. - Added: Help Desk Software Integration with: Windows Remote Desktop, Apple Remote Desktop, LANrev Client Manager, and JAMF Casper Suite
Version: 8.4.6.10(04 Jun 2008) - WebHelpDesk-8.4.6.10.exe
Added-Support for new license key format. Added-Updated MySQL driver. No longer locks entire EO_PK table when creating or incrementing primary keys.
Version: 8.4 - WebHelpDesk-8.4.6.9.exe
Tags: Help Desk | Helpdesk | Customer Service | Customer Support | Issue Tracking
download (WebHelpDesk-9.1.10.exe - 79.00 MB)