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Voicent Predictive Dialer 9.0.5

Predictive dialer and semi automatic dialer for telemarketing campaigns.
Publisher: Voicent Communications, Inc
Category: Communications
Version: 9.0.5
License: freeware
Cost: 0$
Size: 0.39 MB
Updated: 26 Jan 2016
Review
AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware, calls are made through a SIP based VOIP service or Skype. Because this is a software only solution, AgentDialer is easy to use, flexible, and affordable. Unlike traditional predictive dialers, Agent Dialer enables agents to work remotely, such as at home or even in a different country. The only requirement is a broadband internet connection for your agent.

AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number. If it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up. If it is answered by a live person, it connects the call to an agent automatically.
In semi automatic dialing mode, the system can automatically dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent.

The key features of this program's Predictive Dialing mode include:

-No telephony hardware or phone line required.
-Calls can be made through Skype.
-Agents can work remotely, such as at home.
-Screen pop-up will automatically contain all information about the customer on the current call.
-Skip answering machines or leave messages automatically.
-Record phone conversations.
-Save notes about the phone call.
-Easy agent call report.
-Supports multiple phone lines and multiple agents

Semi-automatic Dialing Key features include:
-Dial a phone number, transfer the call to another number, play a pre recorded message or record the conversation, all by the press of a single key.

General features include:
-Easy to use spreadsheet interface, a do not call scrubber along with easy importing and exporting of a call list.


Changelog:
Version: 9.0.5(23 Oct 2013)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 8.3.6(20 May 2012)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 8.3.4(20 Mar 2012)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 8.3.3(11 Mar 2012) - voicent8a.exe
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 8.0.7(30 Jul 2011)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.6.5(03 Jan 2011)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.6.4(17 Nov 2010)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.6.3(11 Oct 2010)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.6.2(15 Jun 2010)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.6.1(02 May 2010)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.6.0(19 Apr 2010)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.5.2(11 Mar 2010)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.5.1(21 Feb 2010)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.4.3(03 Feb 2010)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.4.2(28 Jan 2010)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.3.1(08 Dec 2009)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.2.4(12 Nov 2009)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.2.3(28 Sep 2009)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.2.2(20 Sep 2009)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.1.2(23 Aug 2009)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.1.0(25 Jul 2009)
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 7.0.2(10 Jul 2009) - voicent7.exe
Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.
Version: 6.4.1(20 Feb 2009)
Major enhancement for VOIP support and remote agent support.
Version: 6.3.3(08 Dec 2008)
Major enhancement for VOIP support and remote agent support.
Version: 6.3.2(08 Oct 2008)
Major enhancement for VOIP support and remote agent support.
Version: 6.3.0(16 Sep 2008)
Major enhancement for VOIP support and remote agent support.
Version: 6.2.1(12 Aug 2008) - voicent6.exe
Major enhancement for VOIP support and remote agent support.
Version: 5.4.4(20 Jan 2008)
Version: 5.2.1(20 May 2007)
Version: 5.1.0(25 Mar 2007)
Version: 5.0.3(20 Feb 2007)
Version: 5.0.2(11 Feb 2007)
Version: 5.0.1(15 Jan 2007)
Version: 5.0.0(03 Dec 2006) - voicent5.exe
Version: 4.2.2 - voicent4.exe

download (voicent8a.exe - 0.39 MB)