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VersaSRS HelpDesk 4.0.0

FREE advanced, powerful and feature rich 100% browser based Help Desk
Publisher: VersaDev
Category: Business
Version: 4.0.0
License: freeware
Cost: 0$
Size: 9.72 MB
Updated: 25 Nov 2008
Screenshot: view screenshot
Bookmark: Click here
Review
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

Changelog:
Version: 4.0.0(19 May 2008)
NEW v4.0.0 RELEASE - Free COMMUNITY EDITION
Version: 3.3.0(15 Jun 2007) - versas.zip
NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses
Version: 3.2.3 - 323.zip
Tags: Help Desk | Service Request | Incident | Issue | Service
download (versasrs_v4_0_0.zip - 9.72 MB)