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VersaSRS HelpDesk 4.1.0
FREE advanced, powerful and feature rich 100% browser based Help Desk
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Review versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more... |
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Changelog: Version: 4.1.0(14 Dec 2009) - versas.zip NEW v4.1.0 RELEASE - Free COMMUNITY EDITION Version: 4.0.0(19 May 2008) NEW v4.0.0 RELEASE - Free COMMUNITY EDITION Version: 3.3.0(15 Jun 2007) - versas.zip NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses Version: 3.2.3 - 323.zip Tags: | Support | Service | Help Desk | Web Based |
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(versas.zip - 1.37 MB)
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