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pcvisit EasySupport 12.0

Support your customers via the internet - just as if you were sitting there.
Publisher: pcvisit Software AG
Category: n/a
License: commercial
Cost: 625$
Size: 17.14 MB
Updated: 25 Jan 2016
Simple and smart online support

pcvisit EasySupport 10.0 is specifically tailored to the application of professional online support.

This slimline solution offers you all of the necessary functionality to provide professional technical support, without any waste or gimmicks - with innovative remote functions and excellent usability.

Support your customers via the internet - just as if you were sitting at your customer's PC.

- Showing, seeing and remote controlling functions
- 2 to 3 session partcipants
- Remote - comfort - functions New
- Remote restart: Conduct reboots during a meeting without needing any additional help from your customer and without them needing to install anything.
- Remote User Account Change: Change the user account during a session - as easily as if you were sitting right there.
- Remote UAC: From now on, Vista and Windows 7 UAC dialogues no longer prove a barrier when controlling a customer's admin user account.
- Remote UAC ensures the secure transference of registration data to your customer's PC.
- DAU-proof session start: If necessary connect on your customers PC without any additional security query.
- Transfer and remote control of Windows Vista & Windows 7 UAC dialogues also on limited accounts (assumes knowledge of administrator password) New
- Uninterrupted support through reconnection mechanisms New
- Invitation function via session link
- Highly secure encrypted transfer of clipboard contents, files and folder
- Transfer of multi-monitors (up to 4 monitors)
- Start a session with viewing direction set to "Host sees Guest"
- Pre-set remote control function to active
- Disable background picture transfer

download ( - 17.14 MB)