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Call Center Manager - voicent8.exe(0.36 MB)

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Review Manage call center campaign, drop rate, auto pacing, agent monitor and coaching Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet FTC's Safe Harbor requirement for collecting and maintainin ...
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