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ieSupportManager Helpdesk 2.08
Desktop and web based Helpdesk software for internal and external support
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Review ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development. FREE for 6 Months license available. |
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Changelog: Version: 2.08(08 Mar 2011) Version: 2.07(07 Jan 2010) Version: 2.06(26 Nov 2009) Version: 2.05(30 Apr 2009) Version: 2.03(19 Feb 2009) Version: 2.02(07 Nov 2008) Version: 2.01(07 Oct 2008) - ieSupportManagerInstall.exe Version: 1.63(27 Mar 2007) Version: 1.62(20 Nov 2006) Version: 1.50 Tags: | Multilingual | Support | Help Desk | Helpdesk |
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(ieSupportManagerInstall.exe - 22.30 MB)
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