123 Live Help Server Software 5.4
The most powerful live help software to improve sales for e-biz, easy as 1-2-3!
123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and support by showing visitors that a live agent is just a click-away.
Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work, transfer chat session, etc., 123LiveHelp has more features of innovation, for example, when potential customers call skype-in number of your business, operator can pick up the ?phone? in 123LiveHelp control panel directly, and operators can remotely control the live help software anywhere on any device including cell phone.
It even has video chat! With video live chat, operators are available in video, voice and text chat with a simple click. Sales may show product details to customer or explain the features and prices face to face, and the prospective customers will then act quicker to buy. On the other hand, the customer support agents become more human, friendly and reliable in video live chat.
Additionally, operators have the ability to monitor website visitors in 123LiveHelp and send proactive invitation, especially when the prospective customers are browsing the high conversion pages, and start video audio chat with them to offer instant help. Operators can also push URL and send file to customers during live chat. And a statistics panel to show visitor activity and operator performance.
So why not take advantage of the new technology and surpass your competitors? Visit http://www.123flashchat.com/live-chat-video.html to get started today.
Version: 5.4(16 Jan 2012)
Video chat module and the report statistics are improved, etc., and bugs are fixed.
Version: 5.3(17 Sep 2010)
File and image transfer between operator and visitor.
Version: 5.2(11 May 2010)
SkypeIn Service is Added to the Live Chat Support Software.
Version: 5.1(03 Mar 2010)
Queue Notifications Added to Live Chat Customer-end.
Version: 4.2(20 May 2009)
Integrable with 123FlashChat & embeded database can be turned off.
Version: 4.1(25 Mar 2009)
advertisement module is introduced, and free edition is released.
Version: 4.0(02 Sep 2008)
Admin panel and Operator panel are turn to Windows applications to offer richer functions.
Version: 3.2(21 Apr 2008)
It can monitor and control the conversation externally on MSN Messenger.
Version: 3.1(14 Feb 2008)
Proactive Chat Invitations, More powerful search, Better GUI Design, New API, Client Choose Staff, and Staff Get to Know Client Better, etc.
Version: 2.1(17 Nov 2006)
Real-time Text Chat; Web-based Flash Chat Client;Canned Answers;Multiple Chat Requests;Custom UI;Search Transcripts,etc.
Tags: | Live Support | Live Support Software | Live Help | Live Chat
|(123livehelp.exe - 28.71 MB)|